SUPPORT

Technical Support

At Husky Intelligent Fridges, we believe that the quality of support we provide to our clients is just as important as the quality of our products. That’s why we have assembled a team of experts with extensive technical knowledge in RFID, payment systems, unmanned retail solutions and refrigeration to provide our customers with unparalleled support.

Our support team members are not only knowledgeable in their respective fields, but they are also highly dedicated to helping our clients achieve their business goals. They understand that every client has unique needs, and they work tirelessly to provide customized solutions that are tailored to each client’s specific requirements. With a primary goal to provide you with the best possible support experience, enabling you to quickly resolve any issues and continue using our unmanned retail solutions with confidence.

Trouble shooting

If you encounter any issues, our team is always available to assist you. We can help you diagnose and troubleshoot any problem. Our goal is to get your unmanned solution up and running as quickly as possible, so you can continue enjoying all of its features and benefits.

Monitoring

Our solutions come equipped with advanced monitoring features that allow us to remotely track the performance and health of each solution that is live. This means that we can detect and diagnose issues before they become major problems, and provide proactive support to ensure that your unmanned solution is always working at its best.

Service

In addition we also offer a range of service options to ensure your unmanned solution is always in top condition. From preventive maintenance to repairs, we’re here to provide you with the service you need to keep your solution running smoothly. 

Email

If you have questions or issues, you can always reach out to our support team via email. Our team of experts is dedicated to providing you with prompt and professional assistance within 24 hours, and we’ll do everything we can to help you resolve any problem you may be experiencing.

Emergency Line

We understand the importance of timely support for urgent matters. That’s why we have a dedicated support line available for our customers. Our support line operates during working hours, ensuring that assistance is readily accessible when you need it most.

Requests

We’re always looking for ways to improve and enhance our unmanned solutions. If you have any feature requests or suggestions to make our solutions even better, we’d love to hear from you. Our team is always available to listen to your feedback and work with you to implement new features that meet your needs.

SUPPORT

FAQ & Knowledge base

We offer a comprehensive online knowledge base that contains a wealth of information about our fridges and how to use them. This resource is available to all of our customers, and it’s designed to help you quickly and easily find the answers you need to any questions you may have.